Florey and Holloway Cleaners

A word to the wise.                                                                                       7.1.10

 

READ THE GARMENT CARE LABEL BEFORE YOU BUY.

Two short examples of why.

 

First case.

A beautiful prom gown arrives at my counter. First I read the care label which tells the manufacturers recommended cleaning and care methods. The care label, by Federal Law, must have written instructions and international symbols to instruct in the care and cleaning of the garment. The label here says “do not wash, do not dry clean, do not steam, professionally spot clean only, exclusive of trims”. This gown has lots of trims. Not the usual beads and sequins but peel and stick gold shiny labels stuck on all over.

Many times I use my professional judgment based on my knowledge and experience, and successfully clean and press garments like this one, at owner risk, even though the label says it should not be done.

In this case, the peel and stick gold forces me to refuse to clean the dress. In my judgment, any type of cleaning will damage some stickers.

The customer is upset because I won’t clean the dress and says, “But I paid $500.00 for that dress”. All I can say is that I’m sorry, but you should have read the care label before you bought the dress.

 

Second case.

          A new black sport shirt came in today with a route customers regular work. It is an expensive looking shirt, with pocket flaps and snaps. The care label says “hand wash cold separately, hang to dry, cool iron if necessary, do not iron buttons, do not dry clean”. Translation “ if you machine wash me my dye will bleed all over, if you put me in the dryer I will shrink and wrinkle, a warm iron will make me shiny, my fancy buttons will crack and break if you iron them, my fancy buttons will dissolve if you dry clean me and I will fade a lot”.

          The message here is not to discourage the purchase of fancy clothes that require special handling. We excel at cleaning and finishing special care garments.

          The message is read care labels before you buy. Then, you won’t be surprised when you get your cleaning back and see that your button down business shirts cost only $2.30 to look beautiful, but that new sport shirt cost $9.50 to clean because of all the special care it requires.

 

MAY SUIT SALE !  2pc suits $2.00 off, men’s or women’s.                                              5/1/10

We all have them coming, graduations, weddings, proms, concerts, etc.

Have your suits cleaned now and you’re ready for every event.

 

    

    

 

 

    

   

We now have ecologically friendly laundry detergent and softener.

Only $5.00 per bottle tax included. Get it in our store or from our driver.

Cost you only 30 cents per load to do your part to save our planet.

 

 

    

   

Our HANGER PROGRAM helps you save even more.

When you bring in your clothes, bring used hangers of every kind and we will pay you from one up to twenty cents per hanger by taking cash credit off your new invoice.

 

    

   

   

 

 

 

A Few Short Reminders                          4/1/10

 

Invisible Stains:

 

            

Have your winter clothes and coats cleaned before putting them away.

Invisible stains, those little spills that dried clear, will turn brown over the summer and be very hard to remove in the fall.

 

            

Hanger Program:

 

            

We will pay you for your old hangers, from one cent to 20 cents each.

Bring or send in clothes and your old hangers and we take a cash credit off the new ticket. You save money and keep hangers out of the landfill. Everybody wins.

Recycling hangers is something we can all do to help save the planet.

EARTH DAY is April 22^nd.

 

            

Prices:

We are posting a price page to our website. Lots of you have been asking for this for a long time.  Having this tool will help you when recommending us to your friends. A printed version will soon be available too.

 

 

 

 

 

 

HANGER PROGRAM                                 3/1/10

 

Beginning March 1, 2010 we will begin buying back hangers from customers.

 

We are a GREEN Dry Cleaner, and very serious about it. Our Dry Cleaning GREEN JET process is solvent-free 100% non-toxic and biodegradable. Our laundry detergent is phosphorus free and biodegradable. Our pick-up and delivery service saves customers time and prevents gas from being used for trips to the cleaner. Even our plastic garment bags are biodegradable.

 

Lots of our customers recycle their used hangers back to us to be used again, the absolute right thing to do, but not enough. Too many hangers are thrown out and go to the land fill. We want to do more to stop hangers from going into the trash.

 

WIN, WIN!

Beginning Monday March 1, 2010, you will get a discount (like a coupon) when you return your used hangers and give us your cleaning. Every hanger is worth something, from 1cent up to 20cents each. We set the price.

WIN. Customers who recycle hangers to us lower their dry cleaning cost, and feel good about keeping hangers out of the land fill, which benefits everyone.

WIN. Florey and Holloway benefit. We buy fewer new hangers and lower our cost for supplies. Everybody wins.

 

Spread the word. Forward this message to all your family, friends and co-workers. You will be doing a little more to GREEN the Planet, and we promise the quality of our work will impress them, and make you their hero.

 

 

 

Beginning March 1, 2010 we will begin buying back hangers from customers.

 

We are a GREEN Dry Cleaner, and very serious about it. Our Dry Cleaning GREEN JET process is solvent-free 100% non-toxic and biodegradable. Our laundry detergent is phosphorus free and biodegradable. Our pick-up and delivery service saves customers time and prevents gas from being used for trips to the cleaner. Even our plastic garment bags are biodegradable.

 

Lots of our customers recycle their used hangers back to us to be used again, the absolute right thing to do, but not enough. Too many hangers are thrown out and go to the land fill. We want to do more to stop hangers from going into the trash.

 

WIN, WIN!

Beginning Monday March 1, 2010, you will get a discount (like a coupon) when you return your used hangers and give us your cleaning. Every hanger is worth something, from 1cent up to 20cents each. We set the price.

WIN. Customers who recycle hangers to us lower their dry cleaning cost, and feel good about keeping hangers out of the land fill, which benefits everyone.

WIN. Florey and Holloway benefit. We buy fewer new hangers and lower our cost for supplies. Everybody wins.

 

Spread the word. Forward this message to all your family, friends and co-workers. You will be doing a little more to GREEN the Planet, and we promise the quality of our work will impress them, and make you their hero.

 

 

GREEN CARD SAVINGS!                                                   2/1/10

 

All of you, and we here at the cleaners, are facing a substantial increase in our electric bills. Both your household and our business have to make up for those dollars somewhere.

 

We have decided NOT to institute an overall price increase to fill the gap. Instead we will stop offering specials every month of the year, which was of limited benefit to you anyway. If you didn’t need to clean what was on special, you wouldn’t get the benefit of it anyway.

 

Instead I want to remind you of two SAVINGS PROGRAMS we already offer.

 

BIRTHDAY COUPON. If you have shared the month of your birth with us, and your spouses birth month if you have a spouse, we send each of you a post card which is a coupon for 20% off dry cleaning. You can use this coupon one time to clean an unlimited amount of your dry cleaning and save 20% on all of it. Just present the coupon with the clothes and we will work our magic for you.

 

GREEN CARD in Store Savings (10^th item is free up to $10.00)

This is a BIG SAVINGS for in store customers.  By accumulating nine punches, one punch for each dry cleaned garment, you can trade the filled card for one FREE Dry Cleaned garment up to $10.00.

Let’s use pants as a math example: 

                                  clean 9 pants @ $7.30 each = $65.70

Trade the card in on a suit to get max value           - $10.00  

By using the card the nine pants really cost             $55.70

                          Divide by nine                              =$6.19 

                                                                           each pair of pants

 

BTW    $4.60 was the balance due for cleaning the suit and you earned two more green card punches.

RECAP: You go to a Totally GREEN solvent-free cleaner who charges $7.30 for regular pants,

                Save your GREEN CARD punches, get your suit cleaned for $4.60 saving $10.00 and get 2 more

                GREEN CARD punches.

 

SWEET.

 

DRY CLEANING?                                        1/1/10

 

To start off the New Year, I want to remind you that we are a GREEN Dry Cleaner, aka Organic Cleaner. We use GREEN JET dry cleaning, and wet cleaning to safely and effectively clean clothes. Our methods are Solvent-Free and therefore safe for people, pets, and the environment, and clean much better than solvent based methods.

 

To give you a better appreciation of what a big deal it really is to be a GREEN Cleaner, you need to have a better understanding of what the other cleaners are doing to your clothes. All the other cleaners in NE PA are solvent based. Here is what they do.

 

Picture a huge front load washing machine. This special washer uses a chemical solvent to wash your dry clean clothes. Solvent based cleaning is not dry. A solvent similar to lighter fluid is used. The solvent used, usually Perc, is flammable, causes cancer, depletes ozone, pollutes the ground and ground water, and creates Hazardous Waste as a by-product of the process. The solvent Perc is being phased out of use in New York , New Jersey and California now. Other states, and even some cities, are considering banning Perc, and some other solvents.

 

At a solvent based cleaner, your clothes are placed in the machine along with other customers clothes, including the ones with poop, pee, vomit, mud, grease, oil, food etc. Together, they are washed in the same solvent, and as the contaminants loosen from the clothes, and in spite of the filters in the machine, a layer of filth covers all the clothes. There is no rinse cycle. No kidding. The clothes are then dryed in the same machine, effectively baking the filthy solvent onto the clothes. The dirty solvent was pumped into a holding tank and will be re-used all day long on all the other clothes that day. After the process, your clothes look cleaner because visible stains have been broken down enough not to be visible, but the tell-tale solvent smell remains. Now you know why your white coat comes back a little grayer every time a solvent based cleaner has it. Solvent based dry cleaning is pretty disgusting. But people are still paying good money for it to be done to their clothes, along with the collateral damage to the environment and health risks.

 

Now the GOOD NEWS.

Our cleaning methods are safe for people and pets, safe for clothes, and safe for the planet. Our cleaning methods remove dirt and other contaminants without re-depositing them on other clothes. Our methods can be used to remove the contamination from clothes put there by solvent based cleaners, even make your white coat white again. Our cleaning methods are the ones recommended to cleaners by the EPA and the states of  NY and NJ and CA where perc solvent use is being phased out.

 

The BEST NEWS is that everyone in NEPA now has the choice available to clean their clothes GREEN at Florey and Holloway Cleaners. Responsible GREEN garment cleaning is about the same cost as other methods, and FREE Pick-Up and Delivery is available in the greater Scranton area. That’s an unbeatable combination.